Seamless flow and patient choice using latest technology

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Authoritative medical information

Seamless flow and patient choice using latest technology

High quality, “joined up" integrated medical services can now be managed easily utilising the latest integrated digital systems. This gives patients direct access to the most appropriate healthcare professional and / or signposts to provide seamless patient navigation, or "flow". Furthermore, the interchangeability between private sector and NHS patients is becoming increasingly important as the NHS contracts with private sector service providers.

To achieve this level of patient choice, clinics are turning to integrated modular systems. This approach allows full product choice and the flexibility to include the best individual component parts to meet the unique service requirements. Thanks to major improvements in API and designer integration, having the choice of fundamental IT modules means that systems no-longer need to be hampered by legacy, sub-optimal or out-dated systems.

Any clinic can now choose and integrate the best:

  • Practice management system (PMS)
  • e-triage,
  • patient navigation,
  • medical records (EMR),
  • integrated marketing,
  • booking and billing systems -

... for individual clinical and commercial purposes.

In an article for Total Health, Doctrin MD Craig Oates describes how, "There is now an opportunity to transform the way that healthcare is provided but it must place patients firmly at the centre".

See - Improving patient flow is key to solving UK health crisis

What are the medical indemnity risks associated with remote medicine?

There is little doubt that from both a patient and practitioner's perspective remote consultations can be more convenient, with no travelling and often reduced waiting times.  

However, concerns about this growing use of remote consultation include the increased risk around poorer communication. In addition, potential inequalities in treatment, specifically where the patient has cognitive issues, where language is a barrier or where there are mental health issues are relevant.

Medical indemnity professional, Simon Gale explores the risks and suggests solutions.

See - How remote consultations affect medical indemnity insurance

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